I just bought another headset and will be staying away from razer products in the future. Tested an old headset to make sure it was not my onboard sound and everything works fine. Right-click it again and select Set as Default Device. Right click the Headphone Microphone and click Enable. In Control Panel, select Large icons from the View by drop down menu. It has something to do with either their drivers or a defect in the unit itself. Connect the Headphone and proceed with these steps. The mic just wont pick up the sound, it only works when i unplug and plug again thee jack into the audio cotroller and makes a crackling sound that actually gets picked up but over all it just. 3.5 mm jack Sound Blaster Z by Creative Technology Ltd. Razer Kraken mic suddently stops working Hi, ive used my Razer Kraken headset for about 1.5 years i think and it always worked fine until yesterday. I have uninstalled the driver and synapse multiple times, yet the issue still persists so idk. info: My headset is the Razer Kraken Gaming Headset: Lightweight Aluminum Frame, Retractable Noise Isolating Microphone, 3.5 mm Audio Jack, Mercury White I use the rear panel audio jack at the bottom of my pc. I emailed Razer about it and after about 2 weeks they sent a reply saying they could not recreate the issue and are forwarding it to the dev team. EU Declaration of Conformity for Kraken (RZ04-0283).pdf: RZ04-0206: EU Declaration of Conformity for Kraken 7.1 V2 - Oval (RZ04-0206). To run the THX Spatial Audio repair: Press Win + R to open Run. Razer Headsets, Earphones and Earbuds: 2 years b: Razer Wireless Mouse and Mat Bundles: 2 years b: Razer Mouse Mats. Press the Uninstall button on the dialog box window that opens. Then right-click your Kraken headphones and select Uninstall device. Double-click Audio inputs and outputs to expand that device category. You can use it to fix any issues with the THX Spatial Audio app, such as driver or application file corruption. Reinstall the Razer Kraken drivers Press hotkeys Win + X and click on Device Manager. Check if keyboard/mouse is disconnected when Synapse is turned on. Software and Firmware Updates for Razer Peripherals. It seemed to start on their last driver update. Razor desktop apps come with a built-in repair tool. To help resolve keyboard and mouse randomly disconnects or has an intermittent connection, follow the steps below: Identify Dongle Connectivity specific issue: Ensure your device is updated to the latest firmware. After a while whenever i have my computer on the headset disconnects and reconnects and make a loud "POP" sound and then i have to restart all my stuff for the sound to actually comeback like a game or TS3 etc or a youtube video, basically i have to restart the whole game for the ingame sound to work., just comment if u need more info RAZER KRAKEN 7.1 If a Razer headset has poor or no audio while connected to a gaming console, it may be caused by either hardware or software issues such as dirt or debris.
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